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How to cancel/edit Special Request

1. Click "Packages & Shipments"

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2. Select the "Package ID' you wish to cancel/edit Special Request

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3. Click on "Special Request"

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4. At the bottom part of "Special Request" you will see the section where you can edit/cancel a Special Request service.

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*Please keep in mind that once the status is changed to "In progress" or "Finished", you will not be able to cancel/edit any Special Request.